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Who We Are

Food Program Assistant

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SUMMARY
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Position: Program Assistant
Program: Food as Medicine Program
Supervisor: Director of Food Programs
Schedule: Full-time, Monday-Friday, 9 AM - 5 PM (may vary)
Location: Durham, NC

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AGENCY OVERVIEW
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Reinvestment Partners' mission is to foster healthy and just communities by empowering people, improving places, and influencing policy. We address the problems of poverty and social injustice in the areas of food, housing, community development, health, and financial services.

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PROGRAM OVERVIEW
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The Food as Medicine Program’s main initiative is the produce prescription program, which provides fruits and vegetables to people experiencing food insecurity and health issues. The initiative includes several different produce prescription programs that vary in funding source and implementation strategy.

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ESSENTIAL DUTIES
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  • Manage referrals and enrollments using systems like NCCARE360 and Salesforce
  • Organize administrative data for all programs
  • Prepare and distribute mass communication to participants, including reminder messages, surveys, and requests for engagement
  • Offer direct customer support and troubleshooting
  • Serve as a point of contact for participants and partners, including health, corporate, and community partners
  • Create and submit invoices for payment to funders
  • Maintain policies and procedures required for program compliance
  • Maintain program data: Create and transfer reports to partners, create financial reports for invoicing

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QUALIFICATIONS SUMMARY
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Minimum Required Qualifications 

  • Bachelor’s Degree or relevant experience
  • Demonstrated ability to build and maintain solid working relationships with coworkers and customers
  • Bilingual in Spanish and English

Skills, Knowledge, and Abilities 

  • Problem Solving/Analysis
  • Customer relations
  • Basic skills in Excel, PowerPoint, Word, and willingness to learn new software
  • Ability to work with large datasets
  • Knowledge of Salesforce preferred

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SALARY RANGE
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Full-time salaried position with benefits. Salary range $35,000-$40,000

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HOW TO APPLY
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Submit your cover letter and resume via our online Employment Application form.

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Reinvestment Partners values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Reinvestment Partners is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

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